How to Spot Phishing Emails or SMS Pretending to Be from Your Bank or Government
Phishing attacks targeting Indian citizens have reached alarming levels, with cybercriminals increasingly sophisticated in impersonating trusted institutions like SBI, HDFC Bank, ICICI Bank, and government departments including Income Tax, UIDAI, and EPFO.
Banking Phishing: Recognizing Fraudulent Financial Communications
Email Address Verification Techniques
Authentic bank emails always originate from official domains. State Bank of India uses @sbi.co.in, HDFC Bank uses @hdfcbank.com, and ICICI Bank uses @icicibank.com. Phishing emails frequently use deceptive domains like @sbi-bank.com or @hdfc-verify.com that appear legitimate at first glance.
Check sender's display name vs. actual email:
- Display: "SBI Customer Care" from noreply@gmail.com = FRAUD
- Display: "SBI Customer Care" from alerts@sbi.co.in = LEGITIMATE
Content Analysis and Urgency Tactics
Legitimate banks never create artificial urgency around account security. Phrases like "Your account will be suspended in 24 hours" or "Immediate action required to prevent account closure" are classic phishing indicators. Indian banks follow RBI guidelines for customer communication and provide reasonable timeframes for any required actions.
Banks NEVER Request via Email:
- • Complete passwords or PINs
- • UPI PINs or CVV numbers
- • OTPs or verification codes
- • Full credit/debit card details
Government Phishing: Identifying Official Agency Impersonation
Income Tax Department Scams
Income Tax phishing emails exploit taxpayer anxiety by threatening legal action, penalties, or refund delays. These messages often reference specific tax sections, case numbers, or assessment years to appear authentic. However, the Income Tax Department primarily communicates through registered post and the official e-filing portal.
UIDAI and Aadhaar-Related Phishing
Cybercriminals frequently impersonate UIDAI to steal Aadhaar information through fake verification requests. These emails claim your Aadhaar is deactivated, requires updation, or needs re-verification to maintain validity. UIDAI never initiates such processes through email or SMS.
SMS and WhatsApp Phishing
Fraudulent banking SMS messages create urgency around account security, card blocks, or transaction failures. Legitimate bank SMS messages provide specific transaction details, branch contact information, or customer care numbers without requesting immediate action through links.
Advanced Phishing Protection
For comprehensive cybersecurity assessments and phishing prevention strategies tailored to your organization, contact CyberTegh's expert team. We provide advanced threat detection, employee training programs, and security awareness solutions.
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